SHIPPING 
Normal postal lead times in Estonia are 1-3 days

As all our products are made to order please give us a 4 days (+/- two days) to produce and ship them. Orders are processed and delivered Monday through Friday, excluding holidays. We use Omniva carrier for Estonian delivery.

If you placed an order for pre-order items, please note that it may take up to 2-3 weeks to receive your order, as we have ordered materials from overseas and it may take time to arrive. 

 

RETURNS
Please understand we do not accept returns for change of mind, as all items are produced on a made-to-order service as your order is handmade from scratch. Returns for an exchange will only be accepted if the item is deemed faulty and must be returned within 14 days. 

In that case, the item must be returned in its original condition and packaging, with tags on, unworn, unwashed, unsoiled. If these conditions are not met, the returns will be rejected and returned to you again at your own expense. 

Your refund will be processed in up to 21 business days from the time your return arrives at our facilities. Reach out to hello@lacypretties.com for the latest information on your return.

Customers are responsible for paying all shipping costs when returning. 

All items on the SALE are final.